Here are the answers to all the questions about children's glasses that we could think of. Is your question, and therefore the answer, not here? Or do you need some more help in making your choice? No problem at all. E-mail us or call us on +31 23 700 9712. We will help you as soon as possible.
Try Me Box
How many spectacles can I try on?
With our Try Me Box, you can try on four pairs of glasses at home. Take your time to select the frames so that you only need one fitting session. It also saves you having to send extra parcels back and forth!
How much does the Try Me Box cost?
For the Try Me Box, we ask a one-off contribution of 4 euros. Shipping & returns are free.
How long can I keep the Try Me Box?
After we have delivered the Try Me Box, you have 5 whole days to try on the glasses at home. Take your time, sleep on it - or three - and then send the box back to us.
Do I return all spectacles?
Yes, please! You send all glasses back to us. After we have received your order, we will have a new pair of glasses made for you with your chosen lenses.
How to return the Try Me Box
Super simple. Make sure all the pass glasses are in the box we delivered them in. Stick the included return label on them and hand them over to a Post office point near you, or give the package to the Post office parcel delivery person. That's it!
Can I order more than one box?
You can only order one box at a time. This way, we can help as many children as possible at the same time. To help you make the right choice, we have described each frame as clearly as possible. Size, material, special features: it's all there. Plus many pictures, to make it even easier to find your favourite.
Frames & Glasses
What size frame does my child need?
You do not buy children's glasses to grow. Roughly speaking, you can assume that a frame should not be much wider than the face. But not too small either, so make sure that the glasses are at least as big as the eye sockets. This will prevent your child from looking at the edge of the frame.
All spectacles in our collection have unique ear tips made of bendable, soft material. This allows you to adjust and fine-tune the glasses yourself at any time.
We have categorised the frames by size and provide an age indication for each frame. On this basis, you can fill a Try Me Box and try them on for yourself. More info
What material are the frames made of?
All our glasses are designed by ourselves, especially for children. It is important to us that the glasses are comfortable to wear and that they are super strong. Titanium and acetate are the materials that we feel best meet these requirements. All the frames in our collection have unique ear tips made of bendable, soft material. This allows you to adjust and fine-tune the glasses yourself at any time.
All Junior & Junior frames are made to last.
Which glasses are best for my child?
Our spectacle lenses for children are always made of plastic. They are light and extremely safe. They also have an extra hard protective layer to minimise scratching. And they have an anti-reflective layer for quieter vision and greater contrast. Read here which glass is best for your child.
Jar glasses? No way!
The last thing you want is a pair of glasses with thick lenses. At Junior & Junior, we always make sure to select the smallest possible lens to ensure the thinnest possible result.
Tip! For high plus strength, it is best to go for a rounder frame. When the child has a high minimum strength, an acetate (plastic) frame is the best choice because you can hide the slightly thicker rim nicely in it.
If your child has a power above +/- 4 or a cylinder above +/-2, go for the Superb lenses. Want to read more about our lenses? Then take a look at which lenses do I need?
How to take good care of your glasses?
Our glasses are made from the finest materials, which can stand up to a lot of wear and tear. But let's face it, kids' glasses can take a lot of beating.
Our tip? Get your child involved in looking after their glasses from day one. Explain how they can take care of their glasses themselves and keep them in good condition. For example, you can tell them that it is better not to lay their glasses down on top of the lenses, as this can easily cause scratches. Read all our tips & tricks on how to look after and clean spectacles here.
Where can I have my child's eyes measured?
Do you doubt whether your child needs glasses? Ask your family doctor for a referral to an eye specialist. A good eye measurement by a specialist is crucial for children.
A measurement by an ordinary optician is not possible because children's eyes are perfect at "accommodating"; the ability to focus an image. Measurement is therefore much more difficult than with adults, and an optician has insufficient knowledge. Under 8 years of age, children with eye complaints are normally referred to an orthotist or ophthalmologist. After that, until adolescence, children can also consult an optometrist. Read more about measuring children's eyes here.
How do I read a prescription for glasses?
Spectacle recipes can look complicated, but they are really not that bad. Especially with children, as they do not yet need progressive lenses. Here you will find everything you need to know. Can't work it out? We'll be happy to look at it with you. In that case, please contact us via email or call / WhatsApp +31 23 700 9712.
Measure your pupil distance (PD)
Your pupillary distance (PD) is the distance in millimetres between the centre of your right pupil and the centre of your left pupil.
The PD is not always mentioned on your prescription, but without pupillary distance we cannot make your glasses. No problem, you can measure the pupillary distance of your child yourself. You will find this automatically during the ordering process or read on directly via PD Measuring. All you need is a laptop or phone with a camera. Well, and your child, that's handy too ;-)
My child needs high prescription glasses
No problem. With our Superb glasses, you're on the right track anyway. These are extra thinned, so they are less thick and therefore lighter.
Read more about our glasses here.
What is a blue light filter?
How do I order the glasses online?
It's effortless and completely corona-proof.
1: Choose your favourite frame
2: Choose the lenses
3: Fill in the details of the most recent prescription you received from the eye specialist.
4: Fill in the PD (pupil distance). Is this not on your prescription? No worries. You can easily measure the PD of your child during the order process or directly on the page PD Measurement.
5: Add any extras to the glasses, such as a blue light filter.
6. Check the order and the choices you have made and place your order.
We start working for you immediately so that we can deliver your tailor-made glasses to your home as soon as possible. Usually, the glasses are ready for shipment within a few days.
Can I try to adjust the glasses myself?
Our glasses are designed to be self-fitting and can be adjusted when needed. Nothing needs to be heated, and the legs can be adjusted several times. Easy with growing children, right? Read all about our unique soft ear tips here.
Does my child have to get used to the glasses?
Yes, new spectacles always take some getting used to. Not only your eyes, but also your face, have to get used to the glasses. It is important to adjust the glasses carefully. Do the temples press against the side of the face, or do they leave red marks on the nose or behind the ears? This is a sign that the glasses do not fit well. In this case, you can easily adjust the glasses yourself.
Apart from that, the higher the power or cylinder, the more intensive the adjustment. You could start by wearing your glasses for a few hours a day, and gradually build up to that. This is not necessary: if it goes well, you can do it for longer. You will accelerate the adjustment process by wearing the glasses as much as possible. On average, the adjustment process to glasses takes between 1 and a maximum of 3 weeks.
Shipping & Returns
How soon will I receive the glasses?
As soon as you have ordered the glasses, our specialists will get to work.
The delivery time of the glasses depends on your glasses' recipe. Glasses with more complex lenses take a bit longer to make than glasses with simple lenses. Please consider a delivery time between 6-9 days.
What is the status of my order?
We will deliver your custom-made glasses to your home. For this, we work together with the Post offices. We will keep you fully informed via e-mail, so keep a close eye on this. We will send you a track & trace code, so you can follow your package.
Do I pay shipping costs?
Nope, no shipping costs with us this is always free!
As we always customise our glasses, there is no legal cooling-off period for our product. However, if for any reason you are not satisfied with your new glasses, please contact us. We will then work with you to find a good solution.
Does Junior & Junior deliver abroad?
We now deliver in Belgium as well as in the Netherlands.
Leg bent, no problem!
Almost all of our frames have special flex springs, which are springs that move with you when you bend them. This allows the glasses to withstand a lot. If something is still bent but not broken, check here for some tips & tricks.
My glasses frame is broken, what now?
We are always ready to help where we can. Read more about our product guarantee here. If you have taken out the Oops-proof service, read about what we will fix for you here.
Will anything be reimbursed by the health insurance company?
An eye test for children is reimbursed by the health insurance company if you have a referral from your general practitioner, the consultation bureau or the school doctor.
Depending on your health insurance policy, part or all of your child's glasses will be covered. Check with your health insurer to be sure.
Reimbursements for spectacles of the different health insurances. Click here to find out more about health insurers